Technical Operations & Engineering
Performance Engineering
Performance engineering support ensures that solar assets are operating at peak efficiency across their entire lifecycle—maximizing energy output, system reliability, and return on investment. This specialized service includes performance analysis, system optimization, root-cause diagnostics, and recommendations for preventative or corrective action based on real-world data.
Our performance engineering teams are composed of experienced solar professionals who understand the intricacies of PV system design, equipment behavior, environmental variability, and asset degradation. We work with developers, asset managers, and O&M providers to assess everything from commissioning baselines and energy yield predictions to real-time monitoring anomalies and underperformance trends.
Whether you manage residential fleets or large-scale utility assets, we help you uncover hidden inefficiencies, reduce downtime, and prioritize field interventions—ultimately improving asset value and customer satisfaction. We also support warranty and insurance claims with detailed performance reports and independent third-party analysis when needed.
Outsourcing this function gives solar companies access to high-level technical insight without the overhead of maintaining an in-house engineering team—making it easier to scale smartly and maintain investor-grade performance standards.
Monitoring Operations
Our solar control center and monitoring services provide 24/7 visibility into the health and performance of your solar assets, enabling rapid detection, diagnosis, and resolution of system issues—before they impact energy production or revenue. Staffed by experienced solar professionals and monitoring specialists, our control center functions as the operational nerve center for distributed portfolios, ensuring uptime, compliance, and optimal output across every site.
We monitor in real-time using your preferred platforms—whether Power Factors, AlsoEnergy, Tigo, Enphase, SolarEdge, or custom SCADA systems—and follow a structured protocol to escalate faults, dispatch technicians, notify stakeholders, and track resolution workflows. Our team understands the operational nuances of both utility-scale and C&I solar systems, from inverter clustering and transformer thresholds to tracker faults, grid curtailments, and performance ratio variances.
Beyond reactive alerts, we provide proactive performance reviews, trend analysis, and anomaly detection to identify chronic underperformance, degradation, or issues that warrant field investigation. We also manage ticketing, reporting, and follow-up tasks, so nothing falls through the cracks.
Whether you manage 50 sites or 500, our control center acts as your eyes and ears—improving reliability, reducing downtime, and protecting the long-term value of your solar assets.
Engineering
Our solar engineering services are designed to support every stage of the solar project lifecycle—from pre-design consultation and permitting to system optimization and post-installation diagnostics. Whether you're scaling rooftop portfolios, managing utility-scale installations, or navigating complex interconnection requirements, our team of experienced solar engineers delivers accurate, code-compliant, and value-driven solutions tailored to your business model.
We provide detailed system design reviews, production modeling, as-built documentation verification, and technical consulting for AHJ submissions and utility approvals. Our engineers also assist with component selection, string sizing, shading analysis, and inverter configurations to ensure optimal system performance and code compliance.
Because we come from within the solar industry, we don’t just “check boxes”—we solve real problems. We understand the pain points of permitting delays, inconsistent AHJ requirements, and missed design opportunities that affect system profitability and timelines. Our team integrates seamlessly with your internal staff or project pipeline, providing technical lift without disrupting operations.
By outsourcing solar engineering tasks to seasoned professionals who live and breathe PV systems, your teams can move faster, avoid costly rework, and maintain engineering rigor across a growing portfolio.
Our Services
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Financial & Billing Services
Our financial and billing team provides end-to-end support across accounts receivable, utility payments, collections, reconciliation, and financial reporting. We streamline solar-specific billing models and ensure accurate, compliant handling of funds and financial data.
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Project & Partner Services
We support project execution and partner engagement through CRM management, interdepartmental coordination, partner onboarding, contract administration, and milestone tracking. Our team ensures seamless collaboration and project flow across sales, ops, and installation teams.
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Customer Operations
We manage the full customer experience lifecycle—from onboarding and proactive communication to inbound support and escalations. Our services include Tier 1 and Tier 2 support, case management, and retention efforts, ensuring high customer satisfaction and operational consistency across channels.
