Reliable Support. Renewable Growth.
The sun never sets on your support team.
Odyssey is the trusted resource for energy and technology companies, providing executive advisory services and end-to-end operational support across all major company functions, including transactional work, finance, engineering, design, performance analysis, monitoring operations, customer support, supply chain, and more. From discrete operational gaps to full-service administration, our specialized teams handle the day-to-day so you can focus on delivering energy solutions and growing your business.
Our Services
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Technical Operations & Engineering
We deliver continuous system monitoring, alert response, ticket resolution, and performance engineering and system analytics. By managing troubleshooting workflows and coordinating field service needs, we help maximize system uptime and maintain strong customer confidence in solar system performance.
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Financial & Billing Services
Our financial and billing team provides end-to-end support across accounts receivable, utility payments, collections, reconciliation, and financial reporting. We streamline solar-specific billing models and ensure accurate, compliant handling of funds and financial data.
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Project & Partner Services
We support project execution and partner engagement through CRM management, interdepartmental coordination, partner onboarding, contract administration, and milestone tracking. Our team ensures seamless collaboration and project flow across sales, ops, and installation teams.
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Customer Operations
We manage the full customer experience lifecycle—from onboarding and proactive communication to inbound support and escalations. Our services include Tier 1 and Tier 2 support, case management, and retention efforts, ensuring high customer satisfaction and operational consistency across channels.
Built for solar. Backed by experts.
We understand the nuances and challenges that you face every day. We appreciate the limitations in staffing the requisite expertise in every area that is needed to be successful. Our team members can fill those voids with their specific skillsets so that you can leverage your unique expertise to differentiate. Let us do the rest.
